Privacy Policy

We collect the information needed to provide Knowdyssey and improve the learning experience.

• Account information, such as your email address, display name, time zone, authentication provider, and account settings.
• Learning activity, such as lesson progress, quiz selections, completion status, streaks, bookmarks, and saved lessons.
• Usage and analytics information, such as pages viewed, lesson events, feature interactions, source route, anonymous session ID, browser or device data, and standard server logs.
• Information you choose to send us, such as feedback, support requests, survey responses, or other messages.

We use information to run Knowdyssey, protect accounts, and make the product more useful.

• Create and manage your account.
• Save your journey, lesson progress, quiz history, bookmarks, and streaks.
• Show the right lessons, unlocks, and dashboard state.
• Understand whether the product is clear, reliable, and useful.
• Detect, prevent, and respond to misuse, security issues, or technical problems.
• Communicate with you about account, support, product, or policy updates.

Knowdyssey and its service providers may use cookies, local storage, and similar technologies for authentication, security, preferences, and analytics. For example, Knowdyssey may store an anonymous session ID in local storage so product events can be grouped without requiring an account.

We use trusted service providers to host, secure, authenticate, store, and operate Knowdyssey. These providers may process information for us only as needed to provide their services. Knowdyssey may also link to or embed third-party learning resources, including videos and external reading links. Those services are governed by their own privacy practices.

We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising. If that changes, we will update this policy and provide any required choices before doing so.

We keep personal information for as long as needed to provide Knowdyssey, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account or ask us to delete your information, we will delete or de-identify information unless we need to keep it for legitimate legal, security, or operational reasons.

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to opt out of certain uses. We will not discriminate against you for exercising privacy rights.

• You can request access to the personal information we hold about you.
• You can ask us to correct inaccurate account information.
• You can request deletion of your account or personal information.
• You can ask questions about how your information is used or shared.
• You can contact us if you believe your rights under privacy laws such as the CCPA/CPRA or GDPR apply to your use of Knowdyssey.

We use reasonable technical and organizational safeguards designed to protect personal information. No online service can guarantee perfect security, so you should use a strong password, keep your login details private, and contact us if you believe your account has been compromised.

Knowdyssey is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

If you access Knowdyssey from outside the country where our systems or service providers are located, your information may be processed in other countries. We take steps intended to protect personal information according to this policy and applicable law.

We may update this Privacy Policy as Knowdyssey changes. If updates are material, we will take reasonable steps to notify users, such as posting a notice in the product or updating the date on this page.